Terms of Service

Last updated: 19 September 2026

Who you are dealing with

Low-Latency Kit is sold by an independent software developer based in China, trading under the name Low-Latency Kit. For anything on this page, email support@lowlatencykit.com.

The deal

You pay once and receive a downloadable source-code archive. There is no subscription, no per-minute fee, and no service we host on your behalf. What you build with the code runs on your own infrastructure.

Your licence

What you may not do

In short: build products with it, don't sell the kit itself. If you are unsure whether your use is covered, ask — the answer is usually yes.

Payment, tax and invoicing

Purchases are processed by a merchant of record: a reseller that handles the payment, the applicable taxes, and the invoice on our behalf. Their buyer terms apply to the transaction itself. Your card details never reach us.

Delivery

The download link is delivered immediately after payment, by email. If it does not arrive, check spam, then email us and we will resend it.

Updates

Updates are included, not guaranteed on a schedule. There is no "lifetime updates" promise; when your window ends, the version you have keeps working forever.

Support

Pro and Team include priority email support. Basic is best-effort. In all cases, email support@lowlatencykit.com — there is no ticket system.

No warranty

The kit is provided as is, without warranty of any kind. We do not promise that it will be uninterrupted or error-free, or that it will fit a particular purpose. You are responsible for testing it in your own environment before relying on it.

It is not intended for life-safety, medical, or emergency-response use, or for any application where a stream failure could cause injury or significant loss.

To the extent permitted by law, our total liability is limited to the amount you paid.

Refunds

Seven days, no questions asked — see the refund policy.

Changes

These terms may be updated for future purchases. The version that applied to your purchase is the one published on the day you bought.

Governing law

These terms are governed by the laws of the People's Republic of China. Nothing on this page removes rights you have under the merchant of record's buyer terms or under mandatory consumer law in your own country.